tag:blogger.com,1999:blog-7426830455075676436.post2282066299747056301..comments2023-08-10T14:16:15.338-04:00Comments on The Archives of The Diogenes Club: The Ukelele and the GuitarSteve Polinghttp://www.blogger.com/profile/06095291939072131815noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-7426830455075676436.post-32555405554366263922014-02-16T22:29:56.120-05:002014-02-16T22:29:56.120-05:00And it takes special skills to gain that visibilit...And it takes special skills to gain that visibility. If you had a magic machine that would perfectly depict the design of your current system, scoping in or out at will and showing as much or as little detail as you chose, it could still be utterly meaningless to your customers, who lack the fundamentals to understand what they're seeing.<br /><br />It's much like doctors in that way: they can look at scans and lab results and see conditions and diagnoses that are obvious to someone trained, but inexplicable to the patient. They have to translate their knowledge and observations into terms that the patient can understand before the patient can make an informed decision. And that's when the diagnosis is KNOWN. It gets far worse when the diagnosis is a mystery. Try explaining that mystery to the patient.Martin L. Shoemakerhttp://evilmartin.comnoreply@blogger.com